Background A few years ago the entire customer success team disappeared. One moment there and then gone. Their manager came to me lost...

The fortune cookie want you to keep building momentum!

Advice from a manager early in my career I ignored but happily remembered and implemented "Have the tough conversation" It might be tough...

When running any one of a dozen training programs I found that a role play was always included. Moving from simple to complex skills,...

How often do you say one thing and do another? To yourself? To colleagues? To your team? Family members? Friends? What is the impact?...

The fortune cookie is guiding you to be on the lookout for where you can lend someone your strength this weekend

I was going to miss my flight. Circumstances that January in a crowded Goa in Western India had led me to be in the wrong place at the...

Feedback is such a loaded term. How many people do you know who smile when a boss, colleague - even a friend - says, "Can I give you some...

A good conversation, can be like creating a meal with friends - too many cooks can spoil the broth, but getting the "recipe" right...

If every where is dark, then you must be the light! #FortuneCookieFriday

Having written about Silence I was reflecting on its opposite: Noise And that got me thinking about social noise like: Super Bowl Sunday...

How to keep the ideas flowing? How to keep the conversation moving? A conversation killer is "no, but" . The phrase is a hard stop...

Arrogant people can overwhelm you with their, "I'm so awesome" show. There are some great articles out there on how to tell someone...

A reminder from the fortune cookie to take that step!

188 days left in 2023...What are you doing to work on yourself? Where could you do with improving or exploring? Your sleep? Career?...

"Feedback", they say, "is a gift" and it can be a great tool to highlight where someone has done well (reinforcing the positive behavior)...

Next time it is pouring, and you have both the time and inclination, go for a walk (full disclosure I live in the tropics so dressing for...

The fortune cookie shares an insight into your resilience

June 20th is allegedly the happiest day of the year (unlike Blue Monday which is the saddest) But why June 20th? (anyone in the Southern...

As a leader it would be great to have all the answers, all the good ideas, all the techniques to get everything done perfectly every...