Part 1: Why Continuous Learning is the Key to Thriving in Uncertain Times 🔭Picture this: You’re running a race, but the track changes...

There are so many claims for this or that product and this or that fad, and often what's old is new. So let me (re) introduce you to...

There is change in every transformation, but not transformation in every change In a business context, change  usually refers to...

Failure in the learning process is like a hidden doorway to success and growth — every so-called “failure” can open up an opportunity for...

Tuning into Others’ Energy and Words Empathy builds trust and connection, while mirroring strengthens rapport. Together, they form the...

Behind every complaint is a desire to see things improve So next time you hear someone complaining, ask them how they would like to see...

Shifting Perspectives to Unlock Potential Feedback and reframing are two tools that help others grow and see challenges from a new...

Why Great Questions Lead to Great Answers Great conversations start with great questions. Open-ended questions unlock new possibilities...

Making Space for Insight and Trust Silence is golden in coaching and communication. It allows for deeper reflection, insight, and trust....

How Deep Listening Can Transform Conversations and Relationships Listening is the cornerstone of effective communication and connection....

Coaching skills—listening, questioning, silence, feedback, reframing, and empathy—aren’t just for coaches. They’re tools for anyone who...

Is the question my manager asked me at the end of our regular 1-1. I like those 1-1's. Most weeks I turn up with a list of things I've...

At an industry event a C suite executive at a top rated restaurant chain related a recent "discovery" On nights where one staff member...

I walked into the restaurant on a drizzly afternoon and explained that we couldn’t book a table online. I asked if they could reserve a...

Penguin stories are the tales of how you did something that did or didn't turn out the way you expected and that the lesson - for good or...

A client recently shared with me something one of his colleague shared with him. Working in community development his colleague was...

I was running a Train the Trainer in Japan for a group of colleagues (it was on applying Self Determination Theory to leadership...

Being a good colleague means different things to different people and one area I see consensus is that a good colleague is easy to work...

You hear it all the time and that statement is dead wrong We don't need to reinvent the wheel said the Celts We don't need to reinvent...

How often do you say one thing and do another? To yourself? To colleagues? To your team? Family members? Friends? What is the impact?...